Terms and Conditions
Welcome to BD Hatbela! By using our website, browsing products, or placing an order, you agree to follow the terms and conditions outlined below. Please read them carefully.
1. General Use
-
BD Hatbela is an online platform offering a wide range of daily needs and lifestyle products.
-
By using our site, you confirm that you are at least 18 years old or have permission from a parent/guardian.
-
We may update these Terms & Conditions from time to time. The updated version will always be posted on this page.
2. Products & Availability
-
All products listed on BD Hatbela are subject to availability.
-
Prices, specifications, and stock levels may change without prior notice.
-
Images are for representation only; actual product colors and packaging may vary slightly.
3. Orders & Payments
-
Orders are confirmed only after successful placement and payment selection.
-
BD Hatbela accepts cash on delivery, bank transfer, and mobile banking (bKash, Nagad, Rocket).
-
In case of payment failures, BD Hatbela will not be responsible for delays until payment is cleared.
4. Shipping & Delivery
-
Delivery times usually range between 3–7 business days, depending on location.
-
Delivery charges, if any, will be clearly displayed before checkout.
-
Free shipping is available on orders above 2000 BDT.
5. Exchange Policy
-
BD Hatbela does not provide refunds.
-
Products can only be exchanged within 7 days of delivery.
-
The new product must be equal to or higher in value than the one being returned.
-
Items must be unused, in original condition, and include all packaging and accessories.
-
Damaged or defective products must be reported within 48 hours of delivery.
6. Cancellations
-
Orders can be canceled or modified within 24 hours of placement, as long as they haven’t been shipped.
-
Once shipped, cancellations are not possible.
7. User Responsibilities
When using BD Hatbela, you agree to:
-
Provide accurate and updated information during order placement.
-
Not misuse the platform for fraudulent or illegal purposes.
-
Maintain the confidentiality of your account login details.
8. Liability Disclaimer
-
BD Hatbela is not responsible for delays caused by courier services, natural disasters, or unforeseen events.
-
We are not liable for indirect losses, such as missed opportunities, caused by product unavailability or delays.
-
While we ensure product quality, BD Hatbela does not provide manufacturer warranties unless explicitly stated.
9. Intellectual Property
-
All content on BD Hatbela (logos, images, text, design) is the property of BD Hatbela and cannot be used without permission.
10. Governing Law
-
These Terms & Conditions are governed by the laws of Bangladesh.
-
Any disputes will be resolved under the jurisdiction of Bangladeshi courts.