Privacy Policy

At BD Hatbela, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop with us. By using our website or services, you agree to the practices outlined below.

1. Information We Collect

When you interact with BD Hatbela, we may collect the following types of information:

Personal Information: Your name, phone number, email address, billing and shipping addresses.
Payment Information: Transaction details when you pay via cash on delivery, bank transfer, or mobile banking (bKash, Nagad, Rocket). We do not store your bank or mobile banking credentials.
Order Information: Products purchased, order history, and exchange requests.
Technical Data: IP address, device type, browser information, and website usage (via cookies).

2. How We Use Your Information

BD Hatbela uses your data to:

Process and deliver your orders.
Provide customer service and support.
Manage exchanges and resolve issues.
Send you order confirmations, shipping updates, and important notices.
Improve our website, services, and user experience.
Share promotions, offers, or updates (only if you opt-in).

3. Sharing of Information

We respect your privacy and never sell or rent your data. We may share your information only in these cases:

Service Providers: With trusted partners who help us deliver orders, process payments, or provide technical support.
Legal Compliance: If required by law or government authorities.
Business Transfers: In case of a merger, acquisition, or restructuring of Bazariqo.

4. Data Security

We take strong measures to protect your personal data. All transactions are processed through secure gateways, and sensitive information is encrypted. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies to:

Improve browsing and personalize your shopping experience.
Track website performance and user preferences.
Enable faster checkouts and saved preferences.

You can disable cookies in your browser, but some features of our site may not work properly without them.

6. Your Rights

As a customer of BD Hatbela, you have the right to:

Access, update, or correct your personal information.
Request deletion of your data (unless we are legally required to keep it).
Opt out of receiving promotional emails or SMS.

To exercise your rights, please contact us at bdhatbela@gmail.com

7. Data Retention

We keep your personal information only as long as necessary to fulfill orders, exchanges, legal obligations, or resolve disputes.

8. Third-Party Links

Our website may include links to third-party sites. Bazariqo is not responsible for their privacy practices, so we encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review regularly to stay informed.